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Learning Management System: Top 10 Customer Survey Questions when Buying an LMS Archives - MSM, LLC
Sep 082011
 

Learning Management System: Top 10 Customer Survey Questions when Buying an LMS

Learning Management System: Written by Joe DiDonato on September 7, 2011, via Elearning!

learning management systemOne of the tools that will help you in the evaluation part of the LMS acquisition process is asking the right questions of LMS vendor references.  Here are the top 10 of 20 interview questions that we’ll be covering in the LMS Workshop at the Enterprise Learning! Conference & Expo: “How to buy the Right Learning System.”

What’s the cost of the workshop? $295.   Register

The workshop is scheduled for September 27th, 2011 at the Anaheim Hilton in Anaheim CA.  It runs from 8:00 AM to 3:00 PM, and precedes the Enterprise Learning! Conference & Expo.

  1. 1. What are the three things you know now about <the vendor> that you wished you knew before?
  2. 2. What are the three things you know now about the products offered by <the vendor> that you wished you knew before?
  3. 3. What are the three things you know now about the services offered by <the vendor> that you wished you knew before?
  4. Based on what you know now, what changes would you make to your “requirements definition process?”
  5. Based on what you know now, what changes would you make to your “vendor evaluation process?”
  6. Based on what you know now, what changes would you make to your “vendor section process?”
  7. Based on what you know now, what changes would you make to your “system implementation process?”
  8. Are you satisfied with your ROI to date?  Is it what you expected?
  9. What are three recommendations you would make to the vendor regarding their products?
  10. What are three recommendations you would make to the vendor regarding their services?

We’ll go through the other questions you should ask a vendor’s client reference at the workshop.  Hope to see you there!

http://blogs.2elearning.com/2011/09/top-10-customer-survey-questions-when-buying-an-lms/

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To Discuss how these Solutions will add value for you, your organization and/or your clients, Affinity/Resale Opportunities, and/or Collaborative Efforts, Please Contact:

Tom McDonald, tsm@centurytel.net; 608-788-5144; Skype: tsmw5752

learning management system, McDonald Sales and Marketing, LLC