Employee Satisfaction: Give Employees More Control If You Want Them To Be Happy
April Shetrone, Inc. | May 18, 2011, 12:26 PM | via Business Insider
Employee attitudes typically reflect the moral of the company. In areas of customer service and sales, happy employees are extremely important because they represent the company to the public. Satisfaction, however, is not linked solely to compensation. Sure, a raise or benefits will probably improve employee contentment, at least temporarily, but small, inexpensive changes can have a long-term impact.
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