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Learning Objectives Archives - MSM, LLC
Oct 122011
 

Training Evaluation: Predict the Value of Training

Training Evaluation: Posted by Dave Basarab on Mon, Oct 10, 2011

training evaluationOnce we have an Enterprise Learning Strategy in place and have made our decision of whether to use custom designed learning as our solution, you may wish to Predict the Value of Training before beginning the instructional design, development (or procurement), and delivery processes.  When we predict the value of training we are making the business case for training. We must effectively and accurately forecast training’s value to our company, measure against these predictions, establish indicators to track our progress.

What I use is my Predictive Evaluation Model (PE).  PE allows you to predict what Impact (results) will be realized by your company, what behaviors will result in Adoptions (transfer) for participants and at what success rate, and what Intentions (goals and beliefs) participants must author, thereby enabling them to begin Adoption.

The technique I use for predicting is the Impact Matrix.  The Impact Matrix is a rectangular array of Intention goals & beliefs, Adoptive behavior examples, business results, and external contribution factors that, when combined using certain rules, predict the Impact from training. It’s usually created by a Steering Committee of subject matter experts and key decision makers, drawing a direct link from training to business impact.

As soon as you have adequate information to describe the course, establish a Steering Committee of eight to twelve people to develop the predictions. Ideally, this group is made up of individuals from the learning function along with subject matter experts from business units and functional units; it may also include external consultants. They are people who represent their function or business unit and have the expertise to provide valuable insight during the prediction process.

The initial role of the Steering Committee is to create the course’s Impact Matrix—essentially the forecast of value from training. Together, Steering Committee members make the detailed decisions about the predictions and about which other individuals or units to involve in data gathering and decision-making, validating the predictions, and championing the predictions. Once the Steering Committee has created the Impact Matrix and the decision to move forward with training has been made, committee members take on the role of reviewing PE Dashboards (reports) and, when appropriate, taking action to correct problems.

Once we have an Enterprise Learning Strategy in place and have made our decision of whether to use custom designed learningas our solution, you may wish to Predict the Value of Training before beginning the instructional design, development (or procurement), and delivery processes.  When we predict the value of training we are making the business case for training. We must effectively and accurately forecast training’s value to our company, measure against these predictions, establish indicators to track our progress.

What I use is my Predictive Evaluation Model (PE).  PE allows you to predict what Impact (results) will be realized by your company, what behaviors will result in Adoptions (transfer) for participants and at what success rate, and what Intentions (goals and beliefs) participants must author, thereby enabling them to begin Adoption.

The technique I use for predicting is the Impact Matrix.  The Impact Matrix is a rectangular array of Intention goals & beliefs, Adoptive behavior examples, business results, and external contribution factors that, when combined using certain rules, predict the Impact from training. It’s usually created by a Steering Committee of subject matter experts and key decision makers, drawing a direct link from training to business impact.

As soon as you have adequate information to describe the course, establish a Steering Committee of eight to twelve people to develop the predictions. Ideally, this group is made up of individuals from the learning function along with subject matter experts from business units and functional units; it may also include external consultants. They are people who represent their function or business unit and have the expertise to provide valuable insight during the prediction process.

The initial role of the Steering Committee is to create the course’s Impact Matrix—essentially the forecast of value from training. Together, Steering Committee members make the detailed decisions about the predictions and about which other individuals or units to involve in data gathering and decision-making, validating the predictions, and championing the predictions. Once the Steering Committee has created the Impact Matrix and the decision to move forward with training has been made, committee members take on the role of reviewing PE Dashboards (reports) and, when appropriate, taking action to correct problems.

http://www.evaluatetraining.com/blog/bid/47044/Predict-the-Value-of-Training

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To Discuss how these Solutions will add value for you, your organization and/or your clients, Affinity/Resale Opportunities, and/or Collaborative Efforts, Please Contact:

Tom McDonald, tsm@centurytel.net; 608-788-5144; Skype: tsmw5752

training evaluation, McDonald Sales and Marketing, LLC